We recognize that optimizing your living and working environment is essential for your daily comfort and productivity. Our shipping policy is meticulously structured to provide complete transparency regarding our delivery processes, ensuring your journey toward a more efficient and ergonomic spatial layout is smooth from start to finish. We are dedicated to handling your workspace solutions with the utmost care and precision.
Shipping Destinations & Restrictions
To maintain reliable delivery standards, we currently provide shipping services exclusively to the 48 contiguous United States.
Due to the structural dimensions of our folding tables and workspace stations, as well as specific carrier limitations, we are absolutely unable to deliver packages to P.O. Boxes or APO/FPO military addresses. We kindly request that you provide a valid, physical street address during checkout to ensure successful delivery and avoid any processing delays.
Shipping Rates & Costs
We believe in straightforward, transparent pricing with no hidden fees to help you upgrade your home workspace without uncertainty.
Free Standard Shipping: All orders with a subtotal of $79.00 or more automatically qualify for free standard delivery.
Standard Flat Rate: For orders totaling under $79.00, a standard flat-rate shipping fee of $9.00 will be applied at checkout.
Order Processing & Delivery Timelines
To provide clear expectations for when your new ergonomic setup will arrive, please refer to our specific delivery timeline formula: Handling Time + Transit Time = Total Estimated Delivery.
Order Cut-Off Time:5:00 PM (CST/CDT). Orders placed after this precise time will be processed on the following operational day.
Handling Time: Please allow 1 to 3 working days (Monday – Friday) for our team to carefully inspect, securely pack, and prepare your items for dispatch.
Transit Time: Once dispatched, the estimated travel time via our carriers is 3 to 8 working days (Monday – Friday).
Total Estimated Delivery: By combining the handling and transit periods, you can expect your package to arrive within 4 to 11 working days from the date your order is successfully placed.
Please note that our processing and transit operations are paused on Saturday, Sunday, and major public holidays.
Order Tracking & Split Shipments
We partner with reliable domestic carriers, including UPS, FedEx, and USPS, to ensure the safe arrival of your furniture. Once your package is handed over to the carrier, you will receive a shipping confirmation email containing your tracking number.
Please be aware that it typically takes 24 to 48 hours for tracking information to become active and update within the carrier’s system. If your order contains multiple workspace solutions, they may be sent in split shipments to ensure each item is packaged securely. In such cases, you will receive separate tracking details for each package.
Address Accuracy & Missing Packages
Ensuring the accuracy of your shipping details is vital. Customers are strictly responsible for providing correct and complete physical addresses at checkout. Foldtablehome cannot assume responsibility for delayed deliveries, lost packages, or secondary shipping costs incurred due to incorrect or incomplete address inputs.
If your tracking information shows that the package was “Delivered” but you cannot locate it, please contact the respective carrier immediately to initiate an investigation. Our support team will gladly assist you in communicating with the carrier, but we are not liable for packages lost or stolen after the carrier confirms successful delivery to your designated address.
Damaged in Transit
We take great care in packaging our folding tables to withstand the transit process, but we acknowledge that rough handling can occasionally occur. If your item arrives damaged, you must contact our support team at [email protected] within 48 hours of receiving the package.
To help us expedite your claim and arrange a replacement or refund, please attach clear photographs of the damaged merchandise as well as the external shipping carton clearly showing the shipping label.
